Maturity Milestones for IT Process Improvements
IT service management grapples with fast-paced and expanding requirements for increased reliability and cost-effectiveness. At the same time, the demands of complex data center infrastructures need to be managed.

Today's organizations require solutions that can simplify management and enhance service delivery at every stage in the maturity of an IT infrastructure but often organizations need guidance to determine how to achieve IT process improvements.

Download this white paper by Enterprise Management Associates (EMA) to learn:

  • The four phases of the EMA Maturity Model for IT process improvements
  • Key IT service processes that can be assisted by or improved with the adoption of a Data Center Infrastructure Management (DCIM) solution
  • How DCIM improves efficiency and effectiveness of IT service and systems management
  • Why the adoption of DCIM solutions to enhance management processes in IT Operations is directly related to IT service management (ITSM) best practices


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